Privacy Policy

1. Introduction

Welcome to Mythra, your digital shop specializing in downloadable artistic tattoos.
At Mythra, protecting your personal data is a priority.
This policy describes how we collect, use, store and protect your informationwhen you use our website https://mythra.fr

2. Who are we?

Mythra
Status: Micro-entrepreneur
Activity: Digital sale of downloadable tattoos
Country: France
Email: tattoodesign @mythra.fr

Data controller: Mythra

3. Personally identifiable data

When selling digital products, we only collect the necessary information:

✔ Identification data

  • Name (optional)

  • First name (optional)

  • E-mail address

✔ Order data

  • Products purchased

  • Order history

  • Files to download

✔ Payment details

  • Payment-related information
    🔒 This data is processed exclusively by secure payment providers (Shopify Payments, Stripe, PayPal). Mythra never has access to it.

✔ Technical data / navigation

  • IP address

  • Pages visited

  • Cookies

  • Browsing data automatically provided by Shopify

No sensitive data (health, precise location, etc.) is collected.

4. Purposes of the processing

We use your data to:

  • Manage your orders and provide you with your digital files

  • Provide customer service

  • Secure payments

  • Manage your customer account (if created)

  • You send information or promotions (only if you consent)

  • Improve user experience and site performance (anonymous analysis)

5. Legal basis for processing

Your data is processed according to:

  • Execution of a contract(purchase, digital delivery)

  • Legal obligations(invoicing, accounting)

  • Consent(newsletter, marketing, non-essential cookies)

  • Legitimate interest(website improvement, fraud prevention)

6. Data retention period

  • Customer data as long as your account is active

  • Order/invoice history: 6 years(legal requirement)

  • Emails/support: 3 years after last contact

  • Cookies: maximum 13 months

  • Marketing data: 3 yearsafter your last click or interaction

7. Data Recipients

Your data is accessible only to service providers necessary for the proper functioning of the store:

  • Shopify(website hosting and management)

  • Payment providers(Shopify Payments, Stripe, PayPal)

  • Customer service

  • Statistical tools(if enabled, e.g., Google Analytics)

No data is sold or shared with external commercial partners.

8. Your rights

In accordance with the GDPR, you have the following rights:

  • right of access

  • right of rectification

  • right to erasure

  • right to object

  • right to restriction of processing

  • right to portability

  • right to withdraw your consent (newsletter, cookies)

  • right to lodge a complaint with the CNIL

To exercise your rights:
📧 contact@mythra.fr

9. Data Security

We are implementing technical and organizational security measures:

  • Data encryption

  • Secure payments

  • Secure hosting via Shopify

  • Access is strictly limited to the necessary data.

10. Cookies and similar technologies

Our site uses:

  • Cookies necessary for operation

  • Analytical cookies (if accepted)

  • Performance cookies

You can manage or refuse cookies via your browser or via the consent banner (if enabled).

11. Modifications

This policy may be updated.
In the event of a significant change, a notification will be displayed on the website or sent by email.